Official WhatsApp Cloud API

Turn WhatsApp Conversations Into Business Growth

Manage customer conversations, automate follow-ups, organize leads and run campaigns from one secure workspace — on your own official WhatsApp Business number.

Start 30-Day Free Trial View Pricing ↓

Simple setup · No coding required · Built for growing teams

Bank-grade security Official Meta partner flow Replies in seconds
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Dashboard

Growth plan
2Numbers connected
4,812Contacts
36Campaigns
14Unread messages

Messages — last 14 days

received | sent

Conversations

by status — 240 total
148
OpenClosed
Team membersof 25 allowed
8 / 25
Campaignsthis month
14 / 100
Chatbot repliesof monthly allowance
7,400 / 10,000
Open inbox
New campaign
Schedule
+ Number
Connect WhatsApp numbers Add one or many numbers, switch freely
Live analytics Messages, conversations & usage at a glance
Automate on autopilot Campaigns, chatbots & smart follow-ups
4.9/5 customer rating
2,300+ businesses onboard
12M+ messages sent
India & beyond
⌄
98%WhatsApp open rate — vs ~22% for email
3minAverage first reply with AI auto-replies
3×Higher conversion than email & SMS
24/7Campaigns, chatbots & follow-ups

What do you want to do on WhatsApp?

Tap a use case — testCRM has you covered.

👋 Hi! What would you like to do today?

Everything You Need to Grow on WhatsApp

Conversations, contacts, campaigns, flows and payments in one focused CRM.

💬

Unified Team Inbox

All your WhatsApp chats in one smart inbox. Assign conversations to agents, leave notes and resolve issues fast.

📣

Campaign Manager

Broadcast approved templates to your groups with delivery and read tracking in real time.

🤖

AI Chatbots

Keyword auto-replies powered by ChatGPT, Claude, Gemini or Perplexity — answering customers 24/7.

🗺️

Drag-and-Drop Chat Flows

Build multi-branch conversation journeys with text, buttons, questions, AI and human handoff.

🧾

In-Chat Flows (Lead Capture)

Guide customers through structured questions inside the chat and save answers straight to their contact record.

💳

In-Chat Payments

Send a secure payment link mid-conversation and see paid status instantly — no exit from the chat.

📅

Scheduled Messages

Queue messages for the perfect moment — one-time or repeating hourly, daily or weekly.

⏰

Smart Automations

Automatically follow up with contacts who go quiet or trigger on keywords — no lead left behind.

👥

Contact Management

Import from any CRM, organize groups and tags, export anytime. Your audience stays clean.

📄

Template Studio

Create rich templates with headers, footers and buttons — submitted to Meta in one click.

🔗

Developer API & Webhooks

Integrate your own apps with API keys and push every message event to your endpoint.

🧑‍🤝‍🧑

Team Workspaces

Invite agents and managers, control access by role, keep billing in one place.

Connect the tools you already use

WhatsApp becomes the front door — your other software plugs in behind it.

Meta Lead AdsAuto-message new Facebook & Instagram leads before competitors reach them.New-lite
Google Sheets & FormsTrigger WhatsApp messages when a row or form submission lands.Automate
Developer API & WebhooksSend messages and receive real-time events from your own app.Fully built
Official Cloud APIThe authoritative backend — stable, compliant and green-tick eligible.Fully built
Follow-up AutomationsDrip campaigns and re-engagement that run on their own.Fully built
Payments in chatPay links inside the conversation for faster checkouts.New

Up & Running in Minutes

Three simple steps — no technical skills needed.

1
Connect Your Number

Link your official WhatsApp Business number through the Cloud API in a few clicks.

➜
2
Add Contacts & Templates

Import your audience, organize groups and get your message templates approved.

➜
3
Grow on Autopilot

Campaigns, chatbots, automations and scheduled messages do the heavy lifting 24/7.

Inbox & conversations

Every chat, one clean workspace

Your whole team sees the same inbox — assign conversations, leave internal notes and reply in real time with statuses that always stay in sync.

  • Real-time two-way chat with unread counts
  • Agent assignment and role-based access
  • Quick replies with "/" for instant, consistent answers
Support Inbox● Online
34Open
12Assigned
98%Resolved
RSRahul SharmaPricing query • just nowReply
PMPriya MehtaOrder status • 2m agoDone
AKAnil KumarRefund request • 9m agoReply
Campaigns & automation

Broadcast, capture, collect — automatically

Send approved campaigns to the right segments, run guided flows that capture leads, then let chatbots, payment links and smart follow-ups carry the conversation while you focus on the business.

  • Segment-driven broadcasts with live delivery stats
  • In-chat lead-capture flows + AI chatbots (4 AI providers)
  • Payment links inside the chat, follow-ups on autopilot
Campaign: "Festive Offer"Sending
2,400Sent
1,860Delivered
41%Opened
…Monday 10:00 AMScheduled broadcast85%
🤖Chatbot: Order EnquiryKeyword auto-replyLive
⏰Follow-up after 24hQuiet contactsQueued
🎁

Try everything free for 30 days

Full access with trial limits — no credit card required. Connect your number today and see the difference this week.

Choose a Plan ➜

Loved by growing teams

Real businesses, real conversations — powered by testCRM.

”
★★★★★

We cut reply time from hours to minutes. The shared inbox means no customer is ever left waiting, even on weekends.

RS
Rahul SharmaFounder, Decor Studio
”
★★★★★

Chatbot automation takes our most common questions at 2 AM, and our chat-flow lead form captures every enquiry name, phone and need.

PM
Priya MehtaOperations Head, FitHome
”
★★★★★

Setup was genuinely ten minutes. Our number stays official, and the AI follow-ups keep every lead warm without a single manual ping.

AK
Anil KumarDirector, TravelPoint
”
★★★★★

I send a payment link right in the chat and invoices are settled before my team even asks. Fastest checkout my customers have seen.

SN
Sana NoorOwner, Bloom & Beans
”
★★★★★

The multi-branch chat flow qualifies leads and hands hot ones to my agents. Our sales team only talks to buyers now.

VJ
Varun JoshiSales Lead, UrbanKart
”
★★★★★

Meta lead-ads style triggers plus drip follow-ups doubled our reply rate. It pays for itself in the first campaign.

KP
Kavya PatelMarketing Manager, BakeBox
4.9 / 5
★★★★★

based on 400+ verified reviews

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