Last updated: 24 August 2026
This Privacy Policy explains how © 2026 oplixCRM - All rights reserved. Managed by LIONY. ("we", "us") collects, uses and protects information when you use oplixCRM (the "Service"), a platform built on the official WhatsApp Cloud API.
We do not sell your data and we do not use your customer data for advertising.
Messages you send and receive are transmitted through Meta's WhatsApp Cloud API under their terms, and delivered to your connected number's recipients. Our infrastructure stores conversation content solely so your team can operate the inbox. Payment processing is performed by third-party gateways which process card or UPI details under their own privacy policies.
We keep account and billing records for as long as your account is active and as required by tax law. Conversations and contacts are retained while your subscription is active; after account closure you may request an export, after which data is deleted within a reasonable period unless retention is legally required.
We protect data with TLS in transit, encryption at rest for sensitive credentials (including WhatsApp tokens), two-factor authentication options, signed webhook verification and least-privilege access controls. No system is perfectly secure; please use strong passwords and enable 2FA.
Subject to applicable law, you may access, correct or delete your personal data, object to processing, or request a copy of your data. Workspace owners can export contacts and message logs directly from the dashboard. For other requests, contact us using the details below.
We use essential session cookies for authentication and security only. We do not use third-party advertising trackers.
The Service is not directed to individuals under 18, and we do not knowingly collect their personal data.
We may update this policy as the Service evolves. Material changes will be announced in-app or by email, with the revised date shown above.
Privacy questions or requests: hello@oplix.in